Privacy Policy
Transparency and trust are the foundation of our business. Learn how HongYaDa collects, uses, and protects your information.
1. Introduction
Welcome to HongYaDa Steel Wire ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website or inquire about our steel wire products (Cold Drawn Steel Wire, Black Annealed Wire) and tells you about your privacy rights and how the law protects you.
2. Information We Collect
As a B2B manufacturing enterprise, we primarily collect information necessary to facilitate business transactions and communication. This may include:
- Identity Data: Names, job titles, and company affiliation.
- Contact Data: Business email addresses, phone numbers, and shipping/billing addresses.
- Transaction Data: Details about products you have purchased from us (e.g., wire diameter specifications, tonnage, coil requirements).
- Technical Data: IP address, browser type, and usage data regarding how you interact with our website.
3. How We Use Your Information
We will only use your personal data when the law allows us to. Most commonly, we use your personal data in the following circumstances:
Order Processing
To manufacture and deliver your custom steel wire orders, manage payments, and handle logistics.
Customer Support
To respond to your inquiries regarding technical specifications, pricing, and customization options.
Business Relationship
To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
Improvement
To use data analytics to improve our website, products/services, marketing, and customer relationships.
4. Disclosure of Your Personal Data
We do not sell your personal data to third parties. We may share your personal data with trusted third parties solely for business operations, such as:
- Logistics and freight forwarding partners to deliver your wire products.
- Payment processors and banking institutions to facilitate transactions.
- Professional advisers including lawyers, auditors, and insurers.
- Governmental bodies if required by law to report processing activities.
5. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Access to your personal data is limited to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
Contact Us
If you have any questions about this privacy policy or our privacy practices, or if you wish to exercise your legal rights, please contact us at: